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Independent Advisor I'll be more than happy to assist you today! If you hear a cracking or popping noise, it could be due to temperature changes. selection. By submitting this form you acknowledge you have read the Buy the Samsung Galaxy Note10/Note10+ and get 6 months of Spotify Premium for free.A black screen could just be a sign that the TV is turned off, although if it is producing sound then you know that's not the case. FAULTY CIRCUIT BOARD IN TV I'm sorry I couldn't fix your problem. 8 AM - 12 AM EST M-F Can you hear the audio from your TV? Or continue shopping on Samsung.com

Please help us improve by selecting a reason below.Get support from Samsung Experts and Samsung Care Pros 1-800-SAMSUNG (1-800-726-7864) Please take our brief survey. Independent Advisor I joined a meeting there also people can see a black screen they can't see me. You can help protect yourself from scammers by verifying that the contact is a If your TV is connected using a One Connect Box, there's a couple extra steps to troubleshoot. Home Electronics & Appliance Support I'm sorry if that was unhelpful.

To participate, please select 'Yes' or 'No' and provide comments and/or the reason for your 1-800-SAMSUNG 8 AM - 9 PM EST, Mon - Fri 9 AM - 6 PM EST Sat, Closed Sunday Thank you for patiently going through all the troubleshooting steps that I have suggested. If your MHL device is not recognized by the TV, first confirm your device supports MHL, and then check that it is connected properly. If you are having any problems with the Apple TV app, check if your TV needs a firmware update, confirm you have a good internet connection, and then if you're still having trouble, contact Apple support.MHL (Mobile High-Definition Link) links your devices with a cable to increase communication speed and also allow charging of your device. Step 2.Select the Photos Files to Scan

Looks like some issue with my laptop. Thanks Dan but those things didn't workout well. Order Help Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary Email as a contact option was discontinued as of April 3rd, 2019. If your MHL device connects but some apps don't work, there's an issue with MHYour Samsung TV comes with a picture test that can immediately identify whether a screen problem is due to your TV or something else. device and not your TV. me. If your TV is connected using a One Connect Box, there's a couple extra steps to troubleshoot.

Independent Advisor

An Independent Advisor and also a Microsoft user for several years. If still the Samsung TV no picture issue is there then you need to troubleshoot the issue. If yes, then there might be some issues with the video components of the Samsung TV.

and trade-in questions answeredContact us on Twitter or Facebook and we'll reply with an answer to your question or issue.Browse answers, ask questions and get solutions from other Samsung customers.When an app is missing from your TV, it may have been retired. Looks like some issue with my laptop. check if you have turned on the Samsung TV correctly. Everything was working fine before and all of a sudden this camera problem happened. After update I restarted my PC. Mobile Support

1 – If the TV screen is black the complete TV front panel may be faulty and therefore the screen shows BLACK and no picture. Is your Samsung TV showing nothing but a black screen? Maybe another expert can help you fix this problem.

Easy sign-in, Samsung Pay, notifications, and more! After update I restarted my PC. Free standard shipping, exclusive offers and financing options.Free standard shipping, exclusive offers and financing options.By ticking this box, I accept Samsung Service Updates, including :

Find out if your screen is faulty or cracked and research to see if a new screen replacement is worth buying vs getting a new TV. When your TV has a black screen even when it's on, it's quite possible it could actually be your external

Everything was working fine before and all of a sudden this camera problem  happened. Hi! Order Support

Can you tell me exactly what happened when going through the troubleshooting process? By continuing to browse or use this site, you are agreeing to our use of cookies. Suddenly what i see is a black screen with no image in it. technical support services. Want help right away? Arranging the cables and making sure the TV has good ventilation will keep it quiet.For Software or firmware questions, we suggest the following:For product performance questions, we suggest the following:For Software or firmware questions, we suggest the following:

See our A Samsung representative at Best Buy will call to schedule your Galaxy A Samsung representative at Best Buy can set up a personal demonstration for your next galaxy device.



8 AM - 12 AM EST 7 days a week Fast, easy checkout with Shop Samsung App Thanks for your feedback, it helps us improve the site.Thanks for your feedback, it helps us improve the site.Thanks for your feedback, it helps us improve the site.Thanks for your feedback, it helps us improve the site.