""The price is way too high and and getting out of a contract is impossible even if the product or add on was horrible. It’s very easy to use, my service advisor really likes it because it easy.

Q. It freezes up on us quite a bit and at least once per day we have to completely shut down all of the users and restart Mitchell on all of our work stations. Free trial: Available.

""The absolute worst company service and company in general to deal with that we have ever encountered. It would be hard for me to change. (it’s rare and we handle it)managerforum.net or the Forum button in the Manager software provides access to the forum.

Mitchell RepairCenter does not offer a free trial. I had another Mitchell rep tell me that Mitchell does not plan to improve on their core program.

The monthly cost of Mitchell’s program will pay for the Winworks program in 1-3 years depending on which level you chose, then you don’t pay anymore, you own it!

Discounts for NAPA AutoCare Customers.

MAKE  SURE WHEN YOU ARE FIGURING OUT EXPENSE, FIGURE ALL OF THE HIDDEN COSTS – SUPPORT – HOW YOUR PEOPLE WILL BE ABLE TO HANDLE IT.IF YOU DO TIRES MAKE SURE THEY HAVE A TIRE MODULE. Mitchell Diagnostics is the industry’s first comprehensive solution for collision repair diagnostics that combines a best-in-class aftermarket scan tool with workflow applications to enhance the collision repair and auto physical damage claims processes. There is a yearly fee for free tech support and updates, but I haven’t needed either for 4 years.

Writer Shop Management Software helps Automotive Repair and Tire Shops work smarter and faster....Automotive repair tool that provides desktop solution through faster navigation and better search. Tech support was able to do what they do and it has been great.

Once you get a set up you like, leave it alone. THE NEXT ONE WAS (FAST TRAK) GOOD PROGRAM. ""It works although everyone I talked to after purchase recommended CCC. ""IT has been pretty good, there have been a few times I have been frustrated with it and not being able to find what I want. When something is suggested outside that framework, they may refer the user to the forum to see how other shops handle the same situation or to make an enhancement request.

If a tech support agent is  deferring a customer to the forum for a standard inside-the-box performance issue they should be handling, that is NOT our intent and I need to know when that happens. Manage work orders, track service history, and speed up invoicing. Most techs prefer Alldata over Mitchell but Mitchell does have some nicer wiring diagrams. Note : We are updating soon. Could anyone post any specific issues you have with the software and what business problems it does not allow you to solve?I think it’s fairly decent software. Sorry to go on, but to hear someone on the inside promoting this, well, it needs work!

I can’t STAND it! ""I could write estimates with it but it was more difficult than other competitors. (Wrench, Shop2Shop, Clubhouse) After admittedly a slow spell, I’m pleased to report we have been making a lot of progress as of late.

I did call in once for an issue I was having after I add a network. We’ve had it for about 10 years.I’ve just about had enough but we are terrified of getting into a new program! Q.

~~~~~ We offer help in answering questions, clarifying things or giving advice but we are not a substitute for an on-site inspection by a professional. And NO, I DON’T want another rep getting ahold of this one as I don’t want all my settings wiped out as they did to make my other computer stand in as a temp with 5.9 while I purchased this one.

I WENT THREW A LOT OF CHANGES. Note : We are updating soon.

It is monitored by myself and other Mitchell 1 personnel daily to ensure it is as valuable and productive as possible.Tech support is trained to think inside-the-box; this is the way the program was designed and how it is used. There is a yearly fee for free tech support and updates, but I haven’t needed either for 4 years.

""Unwilling To Cancel Contract After Business went under. Being a member gives you quick access to all the information you need to run a smooth, profitable shop.Add a quick link to Automotive Management Network to your computer, tablet or phone.Copyright ©  2003 - 2020 Automotive Management Network | Use this only to report spam, harassment, fighting, or rude content.We have just about had it with Mitchell Software. If the problem requires a higher level of expertise, it will be elevated to a 2nd level support engineer. ...Supports work order generation, automated follow-ups, bay & mechanic scheduling, Smartphone Calendar Integration, CARFAX, and more!...Web-based automotive repair shop management system - manage customers, repair orders, vehicles, parts, labor, inventory and more....Run your own branded loyalty and rewards program where you own ALL your data!

THIS GIVES YOU THE UN PRESSURED TIME TO REALLY TRY IT OUT. Web, Tablet, Mobile and PC interfaces available....R.O.

SOMETIMES YOU’LL GET THE DEMO & IT SEEMS GOOD.

no updates to get used to again or to screw things up figuring out how to use it. Being a multi-shop operation, I especially like that I can monitor any location from where ever I may be…as long as I have an internet connection.

""Not my favorite software to write estimates in but not the worst out there.

And their charge for tech help was about 1/2 of their yearly charge for free tech help, so I saved 3 1/2 years of payments for tech help.

Note : We are updating soon. The upside to Mitchell is that is fairly user freindly and we are used to it. I just wanted to make it clear the “it has a virus” statement doesn’t hold water when the program is unstable on a system right out of the box. I can handle a few glitches here and there but when they happen all day every day and seem to have no fix in sight, I’m done.If anyone has any info to add for any of these systems, it be very much appreciated! The monthly cost of Mitchell’s program will pay for the Winworks program in 1-3 years depending on which level you chose, then you don’t pay anymore, you own it!