I wonder if you could unpack the $0.14 of COVID impacts and how much of that is, sort of, particular to Q2 with the Keep America Connected plan and what elements do you think will continue on into Q3 and beyond?And related to the outlook, you did talk about some of the SMB pressures, but that generally global enterprise wireline revenues were holding up given presumably some increased demand for capacity, et cetera, but how are you seeing -- we're seeing stories about IT budgets getting cut, are you seeing any signs that we may see more pressure on that side in the second half of the year? of the move, not so great. The second quarter is unlike any other we have seen and I'm extremely proud of our team and our performance. So, $0.14 of impact from COVID in the quarter.
Our customers are moving together with us up the ladder.And we are also continuing to expanding into new customer groups with Visible, Yahoo Mobile and others.
And good morning, everyone. You mentioned some of the fees, we'll see how those play out, but certainly that will be a factor.The usage, from a roaming standpoint, we don't expect to see that get sequentially better as a large part of our roaming revenue is international and we don't expect either business or personal travel to be at the levels this year it was last year for some time.So, all of those things will play into service revenue being up sequentially, but it starts from increasing the base of our customers as we've done for a long time now and that will continue to be the largest driver. Thanks.I think we've answered the majority of the questions when it comes to how we can scale. This is Brady Connor and I'm here with our Chairman and Chief Executive Officer, Hans Vestberg; and Matt Ellis, our Chief Financial Officer.As a reminder, our earnings release, financial and operating information and the presentation slides are available on our Investor Relations website. I have to say engineers in Verizon continue to amaze me and they will continue to do so in the future.Remember, in February, we made some bold statements about our deployment on 5G in 2020, all the way from the mobile edge compute, 5G Home service, five times more small cells on 5G and some 60 cities on 5G Ultra-Wideband, as well as a nationwide coverage on 5G with DSS.I'm happy to report, we're on-track on that and in some cases even ahead of the plan. suggest that positive earnings surprises not only lead to an immediate hike in a delivered by VZ. Total operating revenues for the business segment were down 3.7% in the prior year.Wireless revenue was down year-over-year due to declines in wireless equipment revenue offset by a 3.1% growth in wireless service revenue, primarily driven by small and medium businesses, as well as public sector customers.
I have reported many earnings calls in my life. Brett, thanks for the question.
And we have constructively worked into bringing our installation pipeline to normal levels. We remain committed to serving the needs of these important customers, including all those on the front line as they continue to adapt to new ways of doing business.Throughout the quarter, we made a number of voluntary commitments, most notably, participating in the FCC's Keep Americans Connected Pledge to ease the impact on consumers and small businesses by waiving various fees, agreeing not to disconnect eligible customers for non-payment and providing increased data to metered customers among other initiatives.The effect of these commitments, along with reductions in roaming and other usage-based activity resulted in headwinds on total wireless service revenue in the quarter that were in line with the expectations shared on our first quarter earnings call.Ongoing impacts to customer behavior from the pandemic mean that usage-based revenue, including roaming revenue and travel pass is likely to be suppressed for some time. But I wonder if you could just sort of -- two things, first drill down a little bit into the actual use cases for 5G that you are seeing from your particularly business customers that you think are starting to materialize?And then, just I wonder if you could just talk about the health of your customers, and I think in particular about municipalities and cities and towns, for some of those applications where budgets are now very perilous, but even large enterprises where they're seeing big downturns because of the recession and how much that really affects the likely uptake of 5G in terms of timelines?Thank you, Craig. Copyright © 2011-2020 StockEarnings.com, Inc Investing Basics Ideally the options for VZ will expire worthless.
Not only that, we have also started to return to office with very safe protocols to see that our employees actually can work in offices, if they want to do.But if you then look at our front-line, which never closed and never worked from home, they have continued to innovate. Please go ahead with your question.All right.