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You’ll add that delicious smoky taste to your meat, fish or vegetables to make it a barbeque to remember!

After buying an exercise bike from Robert Dyas, it broke within three days of delivery. The parasol was faulty and I called to ask if I had any other option but to return to store - I've just had a baby and due to covid getting to and from store is such a headache.

© 2020 Trustpilot A/S. My experience with Robert Dyas is quite easily the worst experience I have had with a retailer. Robert Dyas offers free delivery on orders of £50 or more, which is another great way for you to save money. I contacted RD CS with a photo via twitter. I reached out to the 'customer services' team on 19 July who advised they needed time to speak to the supplier of the bike and would come back to me in three days. Your order will be held in store for 7 days.We aim to deliver items that are currently in stock within five (5) working days (excluding Bank Holidays) after the date the order is placed.Unfortunately at this time we cannot take orders for delivery to British Forces Post Offices (BFPO), Freight Forwarders, international addresses or The Channel Islands (GY, JE).The following areas are subject to extended lead times:Please note that during particularly busy periods, it may take a little longer to receive your delivery and our carrier may attempt to deliver to you on a Saturday.Working days are defined as Monday-Friday 8am-7pm inclusive, excluding Saturday, Sunday and Public Holidays.Our Next Day service to most of UK Mainland will be available for orders placed on the website from Monday to Friday before 3.00pm for a small additional charge (delivery on working days only).

Added by Molly Empson deal Up to 20% off with Special Offers at Robert Dyas Last used an hour ago. ... Free Delivery on Orders Over £50 at Robert Dyas Last used 48 mins ago. Shockingly poor product received and Robert Dyas refuse to take any responsibility and keep referring me to the supplier direct who also doesn’t want to know. Please enter your email address below. Standard Delivery costs £4.95 (free for orders over £50) and takes up to 5 working days.Next Day Delivery and Named Day Delivery both cost £5.95, and Saturday Delivery costs £7.95. We bought a garden bistro set just over a year ago. I have been waiting for a refund since 29th June 2020 having received an email to say I would receive a refund in 7-10 days! So my advice is buy from somewhere with an efficient customer service team then if something goes wrong you can simply return the product and get your money back. Very poor.

This smoker box will assist you in infusing your foods with a smokey aroma that makes everything extra tasty! Appalling!! On 29th April I ordered two big parasols for my father's care home as a thank you for their amazing work in the pandemic. Initially very helpful and said they would dispatch a replacement top for our mostly assembled trolley from the warehouse within 3-5 days. This item is delivered separately by our approved suppliers". We took photos of the damage, while It was still in the packaging and sent copies to Robert Dyas and LG with a covering email. I had to firstly email them 5 maybe 6 times to start the return process,that took 2 weeks then I had to provide photos, another week Eventually, and several emails later they where collected, that was over a week ago, still no refund. Yes, Robert Dyas does offer a delivery service. It’s easy to set up as you just pop it on your cooking grate and away you go.

Get Code L50. This was quickly resolved with a replacement.

At this point, I informed Robert Dyas I was no longer prepared to wait for them to have a back and forth with their supplier and I wanted to exercise my right to reject the goods due to them being faulty. Not able to speak on the phone ?due to COVID. Not so.

Prominently stated on the product page was the statement "Free delivery within 5 working days. Robert Dyas Discount. This should have been a sign of things to come, as they did not get back to me in the agreed timescale.